This was an interesting job! The customer had unfortunately managed to get some of those small silica gel balls (the kind put in packaging to absorb moisture) into the headphone and microphone jacks of a laptop. We weren’t sure what the outcome would be, hoping it wouldn’t require replacement of jacks. Thankfully, after dismantling the laptop and carefully using a thin wire to poke at the balls through small holes at the back of the jacks, we were able to get the balls out without any other damage. These types of jobs are always interesting because they provide a new challenge!
We’ve just had a customer who owns multiple domains and has email address for each of these. They had been set up with another IT company who had let the customer down too many times. We transferred the services to Sheffield Computer Services and got the email settings reconfigured without any loss of the customer’s data, and we charged a much more reasonable rate for the services then the old company – £150 per year saving!
A fairly new and high specification laptop was bought to us because the SSD drive was too small (60GB) and causing problems because of the lack of free space. The customer had bought an 120GB replacement drive and we cloned the old 60GB drive to this. It was a fairly simple job, and we charged £27 for the work (including a student discount).
Below is a video of a different machine, showing the difference in speed booting up when using a SSD compared to a normal drive. More infomation on this post: ‘SSD upgrade – highly recommended‘
A customer had many pop-ups and shopping adverts popping up whenever viewing anything on the web. It was trickier than normal to remove (they had already tried several things), so some more advanced removal techniques were needed. After a bit of work and a couple of restarts, the tricky adware was sorted in less than an hour.
Fixed a Windows 7 machine that occasionally ran slow. There was seemingly no specific cause to the slowdown problem, but we managed isolate the issue and get the customers PC running back to how it should be.